Shipping Policy
At Khati Paat, we take pride in crafting high-quality, eco-friendly jute bags for our customers. Please review the following details regarding our shipping process:
Processing Time: Orders are carefully processed and typically shipped within 1-2 days of placing the order.
Delivery Time: Delivery timelines may vary based on your location. Once shipped, you will receive a confirmation email with tracking information.
Returns Policy
Due to the unique and handmade nature of our products, we do not accept returns. If you have any concerns about your purchase, please don’t hesitate to reach out to our support team at support@khatipaat.com
Exchange Policy
We strive to ensure you are happy with your Khati Paat purchase. If you receive a damaged or defective item, you may request an exchange under the following conditions:
Eligibility: Exchanges are valid only for defective or damaged items.
Timeframe: Requests for exchanges must be made within 3 days of receiving the item.
Process: To initiate an exchange, please email us at support@khatipaat.com with your order number, photos of the item, and a brief description of the issue.
We aim to resolve exchange requests promptly and ensure you receive a replacement bag as quickly as possible.
